How do I audit a 3PL invoice?
A complete audit compares the contract, the invoice, and operational order data. The planned founding workflow will begin with contract and invoice evidence and state its coverage; Shopify order-data checks are still being built. No provider/layout cell is currently certified for claim-ready publication, so the local engine holds positive candidates for review by default.
What data do you need from me?
After secure intake opens, the planned founding workflow will start with one 3PL invoice and, where available, its governing rate card. The report will state which lines and spend were evaluated and which evidence remained outside coverage. Shopify order-data checks are still being built.
Is my contract kept confidential?
Document upload is not open on this prelaunch site. Do not send contracts through the waitlist form. Production intake stays disabled until encryption, access control, retention/deletion, DPA, and security verification are complete.
What does it cost?
The planned founding historical audit will be free, limited to one qualified audit per verified store in a 12-month period. Planned flat monthly prices are Monitor $149, Growth $399, and Scale $899 USD before applicable taxes, with no percentage of recoveries. Intake, billing, and the 90-day guarantee credit are not active.
What if you find nothing wrong?
Under the planned founding offer, the audit will be free whether or not it finds a review candidate. Its reconciliation statement will show exactly what was checked and what remained outside coverage. No claim-ready discrepancy within stated coverage is not an assurance about evidence the audit could not evaluate.
How do I actually get the money back?
This prelaunch site cannot send anything on your behalf. The planned product keeps evidence, merchant approval, dispatch, and recovery as separate states. Any future AutoPilot requires explicit owner opt-in, 24 hours' notice, cancellation, and its own per-cell certification gate.
Common 3PL billing errors — what should I look for?
Common review areas include rate mismatches, duplicates, minimums, tiers, missing credits, storage changes, and canceled-order activity. The current engine can produce evidence candidates for several of these, but no provider/layout cell is yet certified for claim-ready publication. Unsupported and Shopify-dependent checks stay review-only or out of coverage.
Will this hurt my relationship with my 3PL?
The workflow is designed to keep review factual: clause, line, arithmetic, blockers, and coverage. A clean result means only that no claim-ready discrepancy was found within evaluated coverage; it never asserts that all billing is correct.